Friday, March 5, 2010

Email etiquette in Australia

I have noticed that email etiquette in Australia is pretty bad. You can email people, and then wait for days for a reply. You also never get a reply confirming that an important email has been received. This happens even when dealing with business. There are a few businesses that do reply well on average, but good email etiquette is definitely not the norm.

I make sure to send out my emails within 24 hours of when the answer was requested. I also confirm receipt of emails that contain important or actionable content. If I cannot provide a response within 24 hours, I will send an email saying so, and I send that response in the first 24 hours. It's only fair to let people know that you will be late.

1 comment:

Paulette said...

Ivan,
Leading by good example is a step in the direction of getting others to follow. Bravo! Sometimes they just don't catch on, however, and you have to spell it out for them! (: )
PL